- Tuesday, 19 March 2013
Britain’s biggest pensioner organisation, the National Pensioners Convention (NPC) has called on the government and local authorities to do more to improve standards of care.
This follows the Care Quality Commission’s (CQC) latest findings that almost two in 10 care homes were not respecting older people’s privacy and dignity, whilst fewer hospitals were meeting the standards in these areas than was the case in 2011.
Dot Gibson, NPC general secretary said: “One report after another shows that we still cannot guarantee that when an older person goes into hospital or a care home that they will have their dignity respected. This is tantamount to institutionalised abuse.
"Where else in our society would we tolerate such neglect without a huge public outcry? Yet for millions of older people they have no-one to speak out on their behalf.
"Staff need to be properly trained and qualified and caring needs to be professionalised – rather than giving it to those who are paid the least. Taking time to feed someone or to look after their appearance doesn’t cost a huge amount of money – but it takes compassion and the need to see the individual as a human being rather than as a nuisance.
"That is why the NPC is calling on the care minister Norman Lamb to introduce the NPC’s Dignity Code throughout his department as a matter of urgency, as a way of ensuring minimum statutory rights for older people in care.”
“The care system as it stands it set up to fail. When services are under such unrealistic time constraints, staff are underpaid and poorly trained and residents are seen as boxes to be ticked rather than human beings who need personal care and attention, no wonder the system is falling apart.
"Government needs to recognise that services should be funded in a way that we can ensure care workers feel able to take time, without fear of having to rush. This means taking the bold step of introducing a National Care Service that is funded through general taxation.
"Failure to get to grips with these problems has haunted society for too long. It’s time we actually did something about it rather than just putting another shocking report on the shelf and forgetting all about it.”
Review of healthcare services for care home residents published - 06 March 2012
Jane Ashcroft comment on Commission on Dignity in Care report - 02 March 2012
New code established to safeguard older people’s dignity in care - 21 February 2012
No dignity - 28 August 2013
Dignity and nutrition in NHS hospitals - 18 March 2013